Frequently Asked Questions

Find answers to common questions about Coffeefe

Getting Started

What is Coffeefe?
Coffeefe is a coffee discovery platform that helps you identify and learn about specialty coffee. Simply upload a photo of a coffee bag, and we'll identify it and show you detailed information about the coffee, including origin, process, tasting notes, and more.
How do I upload a coffee bag?
Click the 'Scan a Coffee' button in the navigation bar, then either take a photo or select an image from your gallery. Our AI will analyze the bag and try to match it to our database of specialty coffees.
Is Coffeefe free to use?
Yes! Coffeefe is free during our beta period. We may introduce premium features in the future, but the core functionality will always be free.

Uploads & Matching

Why is my upload 'pending review'?
When our AI isn't confident enough about a match, your upload goes to our review queue. An admin may manually verify the match to ensure accuracy. Timing can vary, but it's typically handled within 24 hours.
What if my coffee isn't in your database?
If we can't find a match, we'll try to create a new entry based on the information visible on the bag. You can also add hints when uploading to help us identify the coffee.
How long does processing take?
Most uploads are processed within a few seconds. If your upload requires manual review, it may take longer (often within 24 hours).
What makes a good photo for uploading?
For best results: ensure good lighting, capture the front of the bag clearly, include any text about origin/roaster/coffee name, and avoid blurry or dark images.

Account & Privacy

How do I reset my password?
Go to the login page and click 'Forgot password?' Enter your email address and we'll send you a reset link.
Can I delete my account?
Yes. Go to Settings and scroll to the 'Danger Zone' section. You can permanently delete your account and all associated data.
What data do you collect?
We collect your email, uploaded images, and usage data to provide the service. We don't sell your data. See our Privacy Policy for full details.

Features

What are favorites?
You can save coffees you love to your favorites list for easy access later. Just click the heart icon on any coffee card.
How do I find coffees from a specific roaster?
Use the Roasters page to browse all roasters in our database, or use the search and filter options on the Discover page.
Can I see my upload history?
Yes! Go to the 'Recent' page to see all your recent uploads and their processing status.

Still have questions?

We're here to help! Reach out to our team.

Contact Us